Chatbot Automation

 

Facebook messenger has more than 1.3 billion users worldwide with more than 1 billion Facebook messages sent a day, meaning messenger apps are now more popular than social media sites!

 

There are 40 million businesses currently on Facebook Messenger with 2 billion messages sent between businesses and users per month. However, less that 1% of businesses are able to engage with their customers automatically and at scale.

 

How are they doing this? Through Messenger Chatbot automation…

Messenger-Marketing-2

How We Can Help

  • Install Chat On Website & Facebook

  • Build FAQ Auto-Responder Chatbots

  • Build Customer Support Chatbots

  • Marketing Chatbots For Brand Awareness

  • Sales Chatbots To Incease Engagement

  • Monthly Chatbot Analysis & Reporting

Why use Chatbot Automation?

Chatbots are designed to understand basic questions, provide answers, and execute various tasks automatically. According to Gartner, by 2020, 85% of our engagement with businesses will be done without interacting with another human. Instead, we’ll be using self-service options and chatbots. 

Our chatbots are built using Facebook Messenger, so the conversations are instantaneously being routed from your website, to the user. This provides a few huge advantages for marketers over those other chat platforms including:

  • You Get All the Contact Information — The conversations aren’t anonymous. 
  • You Can Send Them Push Notifications — Anyone who messages your page is opted into messaging.
  • You Get Their Facebook ID: These tend to last forever unlike business emails.
  • You Can Remarket to Them — Using Facebook ads.

Why are smart marketers moving to Messenger chatbots?

Marketers want to reach a wider audience, generate more leads, obtain a higher quality of qualification and ultimately improve conversion ratios.

Historically this was easy and cheap to do on Facebook, but in the past several years, Facebook’s organic advertising rates have declined, while advertising costs have increased. As a result, many marketers and businesses have moved their campaigns from Facebook to other social platforms.

But there is now a way to regain, if not improve upon, the historical engagement and conversion levels on Facebook, whilst also reducing your costs: Facebook Messenger chatbots. Messenger bots may well be the best-kept secret in digital marketing today! Primarily because messaging platforms eclipsed social networks in popularity in 2017.

Businesses who have already experimented with chatbots (and there are currently over 400,000 bots running on Facebook Messenger) know that these bots are achieving significant results for their organisation. According to Facebook:

  • 2 billion messages are sent monthly between businesses and people
  • 53% of people are more likely to buy from a business they can message
  • 56% of people prefer to message instead of calling customer service
chatbots-for-business-uk-agency

Messenger chatbots are regaining reach and engagement with Facebook users, far more so than with organic posts. In fact, whilst organic Facebook posts reach an average of 1 to 2% of Page fans, the average open rates for Facebook Messenger messages is 50–80%, with a 20% average click rate. Using MobileMonkey’s ‘chat blast’ ability, you can ‘blast’ all your contacts directly on Facebook Messenger, so you don’t have to worry about the News Feed filters.

chatbot-in-business-benefits

Facebook Messenger convert 3x to 5x better than Facebook desktop adverts. This is because most Messenger users are on mobile devices and more frequently engage with messages. 

Facebook Messenger marketing costs 30-50x less than Facebook ad campaigns. There are a number of case studies showing how chatbots cut the cost of lead acquisition from $150 to $5 per lead using Facebook Messenger.

We are the only MobileMonkey Facebook Chatbot Partner on the island of Ireland and 1 of 2 in the UK. Contact us today to discuss how Chatbots can benefit your Website and Facebook platforms.

Chatbots

£250 Set-Up

  • Integrate Chat To Website And Facebook
  • Set-Up Welcome Messages For FB & Native Chat
  • Build Upto 12 FAQ Auto-Responder Chatbots
  • User Navigation Between FB Page & Website
  • Monthly Analysis Of Unanswered Questions
  • Monthly Performance Reporting

Chatbot Automation

 

Facebook messenger has more than 1.3 billion users worldwide with more than 1 billion Facebook messages sent a day, meaning messenger apps are now more popular than social media sites!

 

There are 40 million businesses currently on Facebook Messenger with 2 billion messages sent between businesses and users per month. However, less that 1% of businesses are able to engage with their customers automatically and at scale.

 

How are they doing this? Through Messenger Chatbot automation…

Messenger-Marketing-2

How We Can Help

  • Install Chat On Website & Facebook

  • Build FAQ Auto-Responder Chatbots

  • Build Customer Support Chatbots

  • Marketing Chatbots For Brand Awareness

  • Sales Chatbots To Incease Engagement

  • Monthly Chatbot Analysis & Reporting

Why use Chatbot Automation?

Chatbots are designed to understand basic questions, provide answers, and execute various tasks automatically. According to Gartner, by 2020, 85% of our engagement with businesses will be done without interacting with another human. Instead, we’ll be using self-service options and chatbots. 

Our chatbots are built using Facebook Messenger, so the conversations are instantaneously being routed from your website, to the user. This provides a few huge advantages for marketers over those other chat platforms including:

  • You Get All the Contact Information — The conversations aren’t anonymous. 
  • You Can Send Them Push Notifications — Anyone who messages your page is opted into messaging.
  • You Get Their Facebook ID: These tend to last forever unlike business emails.
  • You Can Remarket to Them — Using Facebook ads.

Why are smart marketers moving to Messenger chatbots?

Marketers want to reach a wider audience, generate more leads, obtain a higher quality of qualification and ultimately improve conversion ratios.

Historically this was easy and cheap to do on Facebook, but in the past several years, Facebook’s organic advertising rates have declined, while advertising costs have increased. As a result, many marketers and businesses have moved their campaigns from Facebook to other social platforms.

But there is now a way to regain, if not improve upon, the historical engagement and conversion levels on Facebook, whilst also reducing your costs: Facebook Messenger chatbots. Messenger bots may well be the best-kept secret in digital marketing today! Primarily because messaging platforms eclipsed social networks in popularity in 2017.

Businesses who have already experimented with chatbots (and there are currently over 400,000 bots running on Facebook Messenger) know that these bots are achieving significant results for their organisation. According to Facebook:

  • 2 billion messages are sent monthly between businesses and people
  • 53% of people are more likely to buy from a business they can message
  • 56% of people prefer to message instead of calling customer service
chatbots-for-business-uk-agency

Messenger chatbots are regaining reach and engagement with Facebook users, far more so than with organic posts. In fact, whilst organic Facebook posts reach an average of 1 to 2% of Page fans, the average open rates for Facebook Messenger messages is 50–80%, with a 20% average click rate. Using MobileMonkey’s ‘chat blast’ ability, you can ‘blast’ all your contacts directly on Facebook Messenger, so you don’t have to worry about the News Feed filters.

chatbot-in-business-benefits

Facebook Messenger convert 3x to 5x better than Facebook desktop adverts. This is because most Messenger users are on mobile devices and more frequently engage with messages. 

Facebook Messenger marketing costs 30-50x less than Facebook ad campaigns. There are a number of case studies showing how chatbots cut the cost of lead acquisition from $150 to $5 per lead using Facebook Messenger.

We are the only MobileMonkey Facebook Chatbot Partner on the island of Ireland and 1 of 2 in the UK. Contact us today to discuss how Chatbots can benefit your Website and Facebook platforms.

Chatbots

£250 Set-Up

  • Integrate Chat To Website And Facebook
  • Set-Up Welcome Messages For FB & Native Chat
  • Build Upto 12 FAQ Auto-Responder Chatbots
  • User Navigation Between FB Page & Website
  • Monthly Analysis Of Unanswered Questions
  • Monthly Performance Reporting

Lets Talk

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